The SAP Social Hub,
Beyond The Office.

We unite SAP Professionals, combining the best of real-world and virtual experiences, all in one place. Join a space where friendships, career growth, and new possibilities are just one chat away.

🛟 Help 🧲 Study Group 💎 Job Reference 🧨 Latest News 👽 Tribe Match 👋 Hire a Friend ☕ Mug Meets ❤️ Love Match 🧠 MentorAI 💼 Job Board ✨ and more

Approval Process

You're about to join the most exclusive SAP community. All members go through an approval process to ensure the quality and relevance of our community.

By continuing, you agree to our Terms of Use.

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Privacy Policy

1. Information We Collect

At Zapzana, we collect and process your personal data to provide you with the best SAP community experience. The types of information we collect include:

  • Account Information:
    • WhatsApp number (required)
    • Profile photo (optional)
    • Username (required)
    • Email address (required)
    • LinkedIn profile URL (required)
  • Location Information:
    • Country (optional)
    • City (optional)
    • Timezone and offset (optional)
    • Hemisphere (optional)
  • Preferences:
    • Selected plan (ZAP or ZANA)
    • Theme preference (light/dark)
    • Language preference
  • Referral Information:
    • Your unique referral code
    • Referrer's ID (if you were referred)
  • Account Status:
    • Registration date
    • Account status (pending/approved/rejected)

2. How We Use Your Information

We use your information to:

  • Create and manage your Zapzana account
  • Provide and personalize our services
  • Connect you with other SAP professionals
  • Process transactions and send related information
  • Send notifications about community activity
  • Improve and develop our services
  • Detect and prevent fraudulent activity
  • Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: when necessary to provide our services
  • Legitimate interests: to improve and maintain our platform
  • Consent: where you have explicitly agreed to specific uses of your data
  • Legal compliance: when required by applicable laws

4. Data Sharing

We may share your information with:

  • Other community members (according to your privacy settings)
  • Service providers who help us operate our platform
  • Legal authorities when required by law

We never sell your personal data to third parties.

5. Your Privacy Rights

Under applicable data protection laws, you have the following rights:

  • Right to Access: You can request a copy of all personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: You can request limitation of how we process your data.
  • Right to Data Portability: You can request your data in a structured, commonly used format.
  • Right to Object: You can object to processing of your personal data.
  • Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent.

To exercise these rights, you can:

We will respond to your request within 30 days. If we need more time, we will notify you of the reason and the expected timeframe.

You also have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, or alteration. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Specifically:

  • Active Accounts: We retain your data as long as your account is active and you continue to use our services.
  • Pending Accounts: Accounts that remain in 'pending' status for more than 30 days will be automatically deleted.
  • Rejected Accounts: Accounts that are rejected will be deleted within 7 days of rejection.
  • Account Deletion: When you request account deletion, we will:
    • Delete your personal data within 30 days
    • Remove your profile photo and associated files
    • Anonymize any referral relationships
    • Retain only necessary information for legal compliance (e.g., transaction records for 7 years)
  • Logs and Audit Trails: We maintain logs of account activities for security purposes for up to 12 months.

You can request immediate deletion of your account and associated data by using the "Delete My Data" option in your profile settings or by contacting us directly.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@zapzana.com

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences or login status.

How We Use Cookies

At Zapzana, we use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve our services.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as video embeds, social media integration, and live chats. They may be set by us or by third-party providers.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. They help make advertising more engaging to users and more valuable to publishers and advertisers.

Controlling Cookies

When you first visit our website, you'll be shown a cookie banner where you can choose to accept or decline cookies. You can change your preferences at any time by clicking the "Manage Cookies" link in the footer of our website.

Most web browsers also allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.allaboutcookies.org.

Cookies We Use

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use these services to enhance your experience on our website. These third parties may collect information about your online activities over time and across different websites.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our use of cookies, please contact us at contact@zapzana.com.

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